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RETURN POLICY + SHIPPING INFO

We want you to love your Brooklyn Boulevard purchase. If something isn’t quite right, we offer refunds, store credit, or exchanges within 7 days of an in store purchase or within 7 days of the delivery date for online orders.

To be eligible for a return, merchandise must be unworn, unused, in its original condition, and have all original tags attached.

By making a purchase from Brooklyn Boulevard, you acknowledge and agree to our 7-day return policy and all policies outlined below.

RETURNS

Eligible purchases may be returned in store or online  within the 7-day return window.

Online returns must be initiated through our self-service returns portal. We are unable to initiate or process online return requests via email.

For returns made for a refund, a $7.95 return shipping fee will be deducted from your refund to cover the return label. If you choose to exchange an eligible item, your return shipping label is complimentary.

FINAL SALE

The following purchases are FINAL SALE  and are not eligible for return, refund, store credit, or exchange:

- All sale items

- All accessories

- All shoes

- Any merchandise purchased with a discount of 20% or greater including promotional events and Black Friday sales.

PRE-ORDERS

Pre-order items cannot be canceled prior to their estimated ship date. The estimated ship date or shipping window is provided on the product listing at the time of purchase.

Please note that estimated ship dates are estimates and may be subject to change.

START AN ONLINE RETURN

To begin an online return, please visit our please visit our self serve returns portal Here 

All online return requests must be submitted through the returns portal and within the applicable 7-day return window.

By completing a purchase with Brooklyn Boulevard, you acknowledge that you have reviewed, understood, and agreed to this Return Policy, including our 7-day return window and final-sale conditions.

Brooklyn Boulevard currently processes and packages all orders Monday-Saturday. Your order will ship within two business days and shipping usually takes between 3-5 business days. Any product listed as pre-order has the estimated ship date in the product description. If you have any questions on shipping please don't hesitate to email us at customerservice@brooklynboulevard.com


visit our storefront at 143 Rehoboth avenue, rehoboth beach, delaware, 19971.